Lesson 22, Exercise 5: The man in the picture has a serious ticketing problem!
Our friend Johnson, the Customer Service Rep, will help him!

Watch the video. Answer the question.
 
An example of a ticketing problem. This worried man's ticket is not valid fir the day he wants to travel.
Listen:
Tap on any word once (mobile), or double-click on any word (computer), to read an English definition. If you need an approximate translation to your own language, the Google Translate button is available at the top of the screen.