Lesson 22, Exercise 5: The man in the picture has a serious ticketing problem!
Our friend Johnson, the Customer Service Rep, will help him!

Watch the video. Answer the question.
 
An example of a ticketing problem. This worried man's ticket is not valid fir the day he wants to travel.
Listen:

If you need a translation to your own language, use the Google Translate button at the top-right of the screen.