Lesson 22, Exercise 4: Listening Comprehension

Watch the video. Answer the question.
The Complete Question and Answer: What do Airport Customer Service Representatives do?
Answer: They give information to customers, such as arrival and departure times of the airplanes. They use the airline computer system to reserve tickets for customers. They greet passengers, and guide them to their terminals.
Tap on any word once (mobile), or double-click on any word (computer), to read an English definition. If you need an approximate translation to your own language, the Google Translate button is available at the top of the screen.