Lesson 62:
Kelly on the Island of Nantucket, Massachusetts
Teachers; Check out the
serendipitous
phone call:
very good material
for classroom
activities.
Level: A bit advanced,
but can easily be
adapted
for
your
intermediate students.
Kelly is
working for
the
summer
on the
Island
of Nantucket, for a company called Endeavour Sailing.
We were very
lucky that
somebody called
Kelly
during our
conversation.
You can hear what
Kelly
says on the
phone but
you must
imagine what
the
customer is saying
on the other end
of the line.
As you will see,
she
is taking calls
from
people who
want to rent
or
charter sail boats.
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This is an extract from the video, illustrating the serendipitous
phone call:
"Telephone rings.
Interviewer: She has to do her business now.
Kelly: Just a minute.
Kelly on phone: Endeavour Sailing!
Customer: ???
Kelly: No, this is Kelly.
Customer: ???
All right. Sunday July 31st (July thirty-first).
Okay.
Kelly: We have a 1 o'clock sail.
Customer: ???
Kelly: Uh-huh (yes).
Okay. How many people?
Customer: ???
Kelly: All right, so what's the last name?
Customer: ???
Kelly: All right, and it'll be $325 (three hundred and twenty-five dollars).
Let's see. I need to reserve it with a credit card number if that's all right.
Customer: ???
Kelly: No problem.
We do.
Yeah.
And the expiration date?
Customer: ???
I have used this in the classroom with much success. Students, as "customers", have come up with both funny and realistic dialogues, imagining what the customer says.
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