Lesson 22 - The Customer Service Rep - Exercise 6
Watch the video. Answer the question.
- the Continental agents with checking in luggage, in addition to assisting the customers.
- customers only, with their luggage, for example.
- all the Continental Airlines employees working at the airport.
1 - Luggage
(uncountable noun): Baggage, suitcases.
2 - Check in
(phrasal verb): Sign in, register at a hotel or airport.